Shipping Policy

SHIPPING:

  • - fixtures2go.com is closed on Saturdays, Sundays and all major holidays.
  • - All weekend orders received will be processed on Monday.

*Upon Receiving Your Ground Shipment:

  • - Any damaged shipments must be notified within 2 business days of receiving the merchandise.
  • - Damaged items are not subject to refunds, however, we will take the appropriate steps to get it replaced


LOW PRICE FREIGHT:

We're proud to offer our customers lowest price freight shipments with quality LTL carriers.

*Upon Receiving Your Freight Shipment:

  • - Any damaged shipments must be notified within 5 business days of receiving the merchandise.
  • - Inspect the shipment for exterior damages while the truck driver waits
  • - If you will Accept the shipment just Sign for the Shipment
  • - If you find Some damages but decide to keep the shipment, mark the freight bill "DAMAGED" and make sure the driver calls in for a claim number. Also, please snap some pictures of the damages and email them to us along with the claim number.


LOCAL PICK-UPS: SAVE ON SHIPPING!

Local Pickups Available at Warehouse Locations (NJ and CA)

Your order will be ready within 2 hours after the order has been confirmed and we will call you to confirm your pick-up time.


Days/Hours of Operation:

Monday 8am - 12pm 1pm - 5pm
Tuesday 8am - 12pm 1pm - 5pm
Wednesday 8am - 12pm 1pm - 5pm
Thursday 8am - 12pm 1pm - 5pm
Friday 8am - 12pm 1pm - 5pm